What are the current ticket options?
The Walt Disney World® Resort offers a wide variety of tickets customized to the many different needs and desires of the guests. View the Tickets section to find the ticket that’s right for you.
Where can we meet Disney Characters?
There are many places around the Theme Parks where you can meet and greet Disney Characters. Always check the Daily Times Guide upon entering for a list of locations and timeframes. Character dining is also available all around the Walt Disney World® Resort.
What ride restrictions are there?
Some of the attractions at Walt Disney World® Resort have ride restrictions to ensure Guests’ safety. Typical safety restrictions include height restrictions, health and safety advisories and accessibility guidelines. These restrictions and advisories are listed on the individual attraction pages throughout the site.
Is a post office or other location available for shipping my purchases?
Certainly. For your convenience, there are locations at each Theme Park where you can ship packages.
What is Disney Springs™?
Disney Springs will be a retail, dining and entertainment expansion inspired by Florida’s waterfront towns, architecture and natural beauty. Coming to the Downtown Disney® area at Walt Disney World® Resort, the expansion will be completed in phases, starting with certain areas opening in early 2015, and with the final area expected to be completed by mid-2016.
The expansion will double the number of shopping, dining and entertainment experiences—from over 70 venues to more than 150—making it the largest expansion in Downtown Disney history.
Disney Springs will feature 4 distinct neighborhoods centered around the springs—The Landing, Marketplace, West Side and Town Center.
You are able to continue to enjoy the Disney Springs area while the expansion is taking place.
Where is Disney Springs located and how can I get there?
Disney Springs is located inside the Walt Disney World Resort. Motor coach transportation is available from all Walt Disney World Resorts. Parking is complimentary and located throughout Disney Springs.
What types of shopping and dining experiences are coming to Disney Springs?
Disney Springs will include an eclectic and contemporary mix from Disney and other noteworthy brands, including boutique shops and flagship locations that will provide diverse and high-quality experiences. Disney Springs will also be home to world-class dining and unparalleled entertainment unlike any other currently available in Central Florida.
Where can we have Character Dining experiences?
Character Dining is available all around the Walt Disney World Resort with a variety of characters. Reservations can be arranged by calling (407) WDW-DINE (939-3463).
Can my special dietary needs be accommodated at restaurants at the Walt Disney World Resort?
Special dietary needs – including kosher, vegetarian and medically restricted diets – can be accommodated at most table-service restaurants. Request this service 24 hours in advance at (407) WDW-DINE (939-3463).
How can I find out about the different restaurants at the Walt Disney World Resort?
Visit the Dining section for a list of restaurants by location and cuisine.
Are reservations available at Walt Disney World Resort restaurants?
Yes, reservations are available, and recommended, at many of the Walt Disney World Resort restaurants. Reservations can be arranged by calling (407) WDW-DINE (939-3463). It is recommended that you arrive at the dining location five minutes prior to your seating time. Your party will be seated at the next available table that is able to accommodate your party size.
What if I need to cancel my Walt Disney World Resort restaurant reservations?
Each restaurant maintains its own cancellation policy. When making your arrangements, be sure to ask what that restaurant’s policy is. This will help avoid any unforeseen charges that may apply for cancellations or no shows.
Are there world-class shopping and nightlife/entertainment destinations at the Walt Disney World Resort?
Yes. At Disney Springs™ and Disney’s BoardWalk entertainment districts, discover a wonder of shopping, dining and entertainment options.
Where can we find information for Guests with disabilities?
A website has been created to find information specifically for our Guests with disabilities. These pages are intended to provide a general overview of the experiences available at the Walt Disney World® Resort along with specific information about disability access. The pages are presented in html text only, so they can be read by alternative browser applications. The section can be reached by visiting the Guest with Disabilities website. (http://disneyworld.disney.go.com/wdw/common/Plain?id=PlainHomePage)
What child-care and baby-sitting services are available?
Treat your children to magical Disney activities they’re sure to never forget. At Children’s Activity Centers your children may enjoy spectacular fun. Take advantage of a professional caretaking staff who can supervise your children in your Resort room or your children may enjoy spectacular fun at one of the Children’s Activity Centers. With computer games, Disney movies, dinner and snacks in an environment that is undeniably Disney, kids ages 4-12 are certain to find tons of fun – while you have an adult’s night out for yourself. Child Activity Centers are located at most Walt Disney World® Deluxe Resorts and are open for use by all Guests. However, space is limited and advance reservations are highly recommended.
Is there anything special I can plan for a birthday or special occasion?
A variety of activities are available at the Walt Disney World® Resort to help make birthdays more special and memorable. For instance, your family may wish to dine with the Disney Characters at one of many character breakfasts, lunches, or dinners. Call (407) WDW-DINE (939-3463) to find out more about how to create a memorable celebration for your birthday or special occasion.
Are personal checks accepted as a form of payment?
With the advent and increased use of both debit cards and gift cards by consumers in the retail industry at large as well as at Walt Disney World® Resort, the use of personal checks as a form of payment has significantly declined. As a result, all merchandise locations at the Walt Disney World® Resort no longer accept personal checks as a form of payment. Guests can continue to use all other accepted forms of payment such as major credit cards, travelers checks, Resort I.D. Card and cash.
What are the busiest and least busy times of the year?
Although special events, promotions and other unpredictable factors may influence Theme Park attendance levels, the following list highlights historic attendance trends throughout the year. Note: All holiday reference is specific to the United States (U.S.)
- January (except New Year’s Day) until just prior to Presidents’ week in February (third Monday)
- The week following Labor Day until just prior to Thanksgiving (U.S.) week
- The week following Thanksgiving (U.S.) until the week prior to Christmas
- After Presidents’ week in February (third Monday) through early March
- Late April through early June (except Memorial Day weekend)
- The first part of Thanksgiving (U.S.) week
- Presidents’ week in February (third Monday)
- Mid-March through Late April (“Spring Break”)
- Memorial Day weekend
- Mid-June through Labor Day
- Thanksgiving Day (US) and weekend
- Christmas week through New Year’s Day
During regular attendance periods, the Theme Parks tend to be the busiest on the following days:
- Magic Kingdom® Park: Monday, Thursday and Saturday
- Epcot®: Tuesday and Friday
- Disney’s Hollywood Studios™: Sunday and Wednesday
- Disney’s Animal Kingdom® Theme Park: Monday, Tuesday and Wednesday
What will the weather be like during my Walt Disney World® Resort vacation?
Although we cannot tell you exactly what weather to expect during your vacation, here are the average high/low temperatures, followed by the average rainfall in inches for the Orlando, Florida area during the three-month periods indicated. All Guests are encouraged to review upcoming forecasts for the Orlando area prior to departure.
- January – March 74/51ºF 2.1 in.
- April – June* 88/66ºF 2.7 in.
- July – September* 91/73ºF 3 in.
- October – December 78/58ºF 3 in.
*The summer months generally have high humidity.