Universal Orlando to Offer New Roundtrip Airport Shuttle Service
The exclusive new Universal SuperStar Shuttle service will provide dedicated welcome service and transportation between Orlando International Airport and Universal Orlando on-site hotels beginning September 1, 2015. Universal’s Cabana Bay Beach Resort, Loews Sapphire Falls Resort, Loews Royal Pacific Resort, Hard Rock® Hotel, and Loews Portofino Bay Hotel are all included in the service. Universal Partner Hotels are not included.
How Does it Work?
Guests arriving between 7am and 8:30pm will check in at Universal Orlando Resort Welcome Centers located in Terminal A and B of the Orlando International Airport within the Universal Studios Stores and receive a travel wallet with pre-printed materials and more information on where the shuttle will pick you up. The cost is $35 per person, tax inclusive (Children two (2) and under are Free). If you are arriving after 8:30pm and prior to 7:00am you will need to call our Shuttle Service provider directly to make arrangements for pick up. Once, aboard the shuttle you will be given more information on where to pick up your travel wallet and package documentation at your Universal Orlando Resort Hotel.
Guests will retrieve their own checked luggage from baggage claim before the shuttle departs. The shuttle driver will assist with loading and unloading the shuttle.
How Long Does it Take?
The maximum wait time for a shuttle pick up will not exceed 30 Minutes once checked in. It’s important to note this is not a private or direct service. The service uses 12 passenger vans that will be filled with other On-Site Hotel guests. The shuttle may make stops at all 5 On-Site hotels. The actual number will depend on guest arrivals. The travel time to the Universal Orlando Resort is approximately 30 minutes each way.
What About Special Needs
The shuttles are ADA friendly. Guests will just need to make note of ADA accommodations at the time of reservation or when providing flight information.
Florida Law requires that children under five (5) have a safety seat in a vehicle. Car seats will be provided with this service.
How to Book the Universal SuperStar Shuttle
The Universal SuperStar Shuttle can be added to any Universal Parks and Resorts Vacation Package. Ask your Travel Agent for assistance in adding it to your reservations.