Frequently Asked Questions

about Disney Vacations

What is the Disney's FastPass® Service?

Disney's FastPass® Service is an alternative to waiting in the long Disney lines at the theme parks.  You use your entrance ticket to get a pass with a designated time to ride the attraction.  You can then enjoy another attraction, eat, shop, or whatever.  Simply return at your designated time and you proceed directly to the boarding area with very little wait time.  It's a wonderful alternative to waiting for an hour for a ride.

What is the slowest time to come to Orlando?

The best times to visit Disney World & Orlando are January-mid-February, August, September, October, after Thanksgiving in November, and the 1st two weeks of December.  These times are considered Value Season so you have fewer crowds and the lowest prices are available on the Disney Resorts.  It is a great time to visit. 

What is a good park for children ages 1-3 years old? 

Magic Kingdom® Park is a good park with Mickey's Toontown® Fair and Fantasyland® Area.  Beware that some of the rides in Fantasyland® Area have dark rooms and scary characters like Snow White's Scary Adventures & Peter Pan's Flight.  Another good park for toddlers is Universal Studios with their Woody Woodpecker's Kidzone where they have Barney, Curious George Goes to Town, and Fievel's Playland.  You could spend half a day in this child's playland.

What's a good park for teenagers?

By far the best park for teenagers is Universal Studios Islands of Adventure with several thrill rides including three roller coasters.  It's a fun park for teenagers and young adults!  Another good park for teenagers is the waterpark, Wet 'n Wild.  Wet 'n Wild has a wave pool, slides, and thrill rides making it fun for the whole family.

How much money should I bring for meals in the theme parks?

The price varies depending on the type of meal you want.  If you want a sit down meals at the Theme Parks range from $12.99 to $75 per adult (depending on the restaurant).  Most sit-down restaurants tend to be around $20-40 per adult.   The counter service meals range from $6-15 per adult.  You can save money on meals by ordering a kids meal or share an adult meal.  Both kids meals and adult meals have huge portions.  We always suggest purchasing the Disney Dining Plan if you are visiting Disney World.  This is an amazing price on meals at Disney World.  Click here for more details on the Disney Dining Plan.

Where can I get discount theme park tickets?  

You can purchase discount theme park tickets on our site.  You can either pick up your tickets at Disney World or we can mail them to you.  There is no extra cost for shipping.  Pre-order your tickets and save money!  Click here for more info on tickets.

Where can I get a shuttle from the Airport to my hotel?

If you are staying at a Disney World Resort, you can take advantage of the free Magical Express shuttles and baggage handling.  Your Disney Specialist will assist you with your reservations for this free service.  If you are staying at Universal Studios, you can add a shuttle transfer to your package for a small fee.  If you are staying off property, you can take a taxi or call Transtar Transportation (800) 543-6681) for a shuttle to your hotel.  

Where can we meet Disney Characters?

Magic Kingdom® Park
Always get the latest Daily Entertainment Schedule at City Hall in the Magic Kingdom® Park, and be sure to catch all the Characters!

Mickey's Toontown® Fair
Mickey Mouse at his house, daily appearances. Minnie Mouse in the Toontown Hall of Fame, daily appearances. Toontown Hall of Fame, various Disney Characters appear daily.

Characters also appear daily at the following locations:

Adventureland® Congoasis
Rafiki, Timon, Baloo, and King Louie.

Fantasyland® Area
Mad Tea Party
Fantasyland Character Festival

Frontierland® Area
Splash Mountain, Brer Fox and Brer Bear.

Epcot®
The latest Daily Entertainment Schedule is available at Epcot®: Guest Relations. Discover the Characters in a number of locations, including:

The American Adventure
Celebrate "I Love America" with your favorite Disney Characters in the America Gardens Theatre, daily.

World Showcase
Disney Characters appear daily at Germany, Morocco, the United Kingdom, International Gateway, and Showcase Plaza.

Disney's Hollywood Studios
Find out where the Characters are in action in the Daily Entertainment Schedule, available at Crossroads of the World in the Disney's Hollywood Studios.

Animation Courtyard
Featuring Mickey Mouse, daily, and other Disney Characters appearing intermittently throughout the day.

Backlot Theater
Meet various Characters from Disney's "The Hunchback of Notre Dame," daily.

New York Street
Operation: TOY STORY. It's your chance to meet Buzz, Woody, and all of your favorites in special Character appearances held daily.

Disney's Animal Kingdom® Park
Visit Camp Minnie-Mickey, an old-fashioned summer camp where the characters go when they're on vacation. Throughout the day, this is where you'll find Mickey and his pals waiting to greet you!

*Entertainment is subject to change without notice. Performances may be delayed or canceled due to inclement weather.

Is the water heated at Disney's Water Parks?

The water at all of Disney's Water Parks is temperature controlled year-round, so it's tropically toasty, even on cool days!

Is a post office or other location available for shipping my purchases?

Certainly!  For your convenience, there are locations at each Theme Park where you can ship packages via Federal Express or the US Postal Service.  Locations are:

Magic Kingdom® Theme Park - Package Pick up on Main Street

Epcot® - Package Pick up at Entrance Plaza and International Gateway

Disney's Hollywood Studios - Package Pick up at Entrance Gate

Disney's Animal Kingdom® Theme Park - Package Pick up located at Garden Gate Gifts

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