Disney World Answer Guide

Your package is confirmed for your Disney World vacation.  It is not time to start planning all of the fun details of your Disney World vacation.  Your Disney Specialist is there to help you plan your vacation of a lifetime.  All of our Disney Specialists have email access 24 hours a day by Blackberry.  You can contact them anytime.  To get started in your Disney World vacation planning, please review this timeline guide to help plan your trip!

 

Disney Transportation

Disney Resort Guest Benefits

Year of a Million Dreams Celebration

Disney Theme Parks

Theme Park Hours & Extra Magic Hours

Disney Dining Plans & Restaurants  

Downtown Disney® area and Disney's BoardWalk Entertainment District

Child Care Programs

Where to Play and Relax at Disney

Inside Look at Disney

Where Can We Shop?

Assistance for Guests With Disabilities

Important Phone Numbers

 

 

 

 

 

 

 

 

Disney Transportation       
If you are flying into the Orlando International Airport for your Disney World vacation, you can now take advantage of the free Magical Express Transfers and Baggage Handling.  You will check into the Orlando International Airport at the Disney Welcome Center and they will show you were to pick up your shuttle and assist with your shuttles back to the Orlando International Airport.  Disney will also pick up your luggage and deliver it right to your Disney World Resort.  Your luggage will magically appear in your room.  The luggage does take 2-3 hours (after check-in) to arrive to your room, so we always suggest bringing a day bag with your first day essentials.  You can leave your day bag in your room or with the bellman at your resort.

Once you arrive to your Disney World Resort, you can enjoy the complimentary transportation via motorcoarch, watertaxi, ferry, or monorail to anywhere at Disney World.  You will receive a transportation guide at check-in with all of the details about getting around Walt Disney World.  If you are flying into the Orlando International Airport, be sure to give your Disney Specialist your flight information so they can update your reservation.

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Disney Resort Benefits           
In addition to the Magical Express Service, you'll also enjoy other great benefits for being a Disney Resort Guest.  The biggest perk is being surrounded by the Disney Magic 24 hours a day!  You will see this in the themes, activities, and customer service of the Disney Cast Members.  You will also enjoy these extra perks:

  • Extra Magic Hours - Each day one of the Disney Theme Parks is open an hour early or stays open up to three hours later so Guests can enjoy select attractions.  You will need a Theme Park ticket and Disney ID (picked up at check-in) for admission into the Extra Magic Hours.

  • Complimentary Transportation - You will receive complimentary transportation via motorcoach, watertaxi, ferry, or monorail to anywhere at Disney World.  This allows you to visit the other Disney Resorts, dining, Theme Parks, and much more without having to drive.

  • Take a Nice Midday Break - You're staying so close to the Parks, you can easily return to your Resort for a quick nap, lunch, or dip in the pool.  Then go back to the Parks refreshed and ready for more fun.

  • Package Delivery - Don't worry about carrying your packages around all day at the Disney Theme Parks.  You're entitled to package delivery of your purchases from selected Disney shops right to your Disney Resort.  You can even have them shipped home for a nominal fee.

  • Access the Web from our "World" - Pay phones with Internet access are available throughout the Walt Disney World Resort.  Select resorts also have high-speed Internet access in the main areas and rooms.  A nominal fee is required for the Internet access (current cost $9.95 for 24 hours).

  • Medical Assistance - At the Walt Disney World Resort, safety is first!  In the event you need medical assistance, it is only moments away.  You can dial 911 from your room or stop by First Aid Stations at each Theme Park or Waterpark.  You can also arrange In-Room Health Care and Insulin Refrigeration.  There are also Automated External Defibrillators at each Disney Resort, Theme Park, and Waterpark.

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Year of a Million Dreams - You’re invited to come live out Disney dreams like never before during The Year of a Million Dreams, a first-of-its-kind event, celebrating your dreams and the dream-making magic Disney Cast Members create for our Guests every day at the Disneyland® Resort in Southern California and the Walt Disney World® Resort in Florida.

Disney’s renowned heritage of personal service will be hitting a high point. The Disney Cast will be empowered like never before to make Disney vacations dreams come true. Each and every day during The Year of a Million Dreams, the Disney Cast will be surprising guests with enchanting dream-come-true entertainment and magical moments happening during this very special year. Suddenly you are not watching a parade, you are IN the parade. Not only do you see a princess, you BECOME a princess. Or a pirate. It’s imagination in full force. Make-believe, made real.  This is truly the time to live your Disney dream like never before.  Here are the new attractions opening for the Year of a Million Dreams.

The Seas with Nemo and Friends
There's a brand-new attraction making waves at Epcot®. The Seas with Nemo & Friends has you coming face-to-face and fin-to-fin with an entire school of characters from Disney•Pixar's smash hit Finding Nemo. As you board one-of-a-kind "clamobiles" and go deeper into adventure, everyone in the family will feel as though they're, well, finding Nemo. Seems the ever-elusive clownfish has gotten himself lost. Again. As you join Marlin and Dory on their search, you'll encounter dozens of "jellies," a toothy anglerfish and even old friend, Bruce the shark. Along the way, there's a little danger, a lot of laughs, and an incredible grand finale, when your clamobile enters the gigantic aquarium where Nemo and all his friends will appear to actually swim alongside the real-life creatures of the coral reef.  Nemo's been found…in a great new Epcot® attraction!

 

 

 

 

 

 

Finding Nemo – The Musical
This musical is a big-as-Broadway retelling of one of the world's most beloved animated films. Through amazing theatrics of every size and scale, the Disney•Pixar animated film Finding Nemo comes to life right before your eyes. Your imagination is transported to a reef on the ocean floor to join Dory and Marlin on their journey to bring Nemo home. Watch as they surf the jet stream with Crush. Join Bruce and friends for "dinner." And so much more. To bring the little clownfish and his cast of friends to life, Disney reeled in some of Broadway's finest composers and designers. The result is a visually-inventive, original musical merging puppetry with live performances. Finding Nemo – The Musical is a theatrical must-sea, live on stage at Disney's Animal Kingdom® ThemePark. Catch it.

 

 

 

 

 

 

Monsters, Inc., The Laugh Floor Comedy Club
Magic Kingdom® Park guests will laugh, joke, sing songs and match wits with the beloved animated characters from Disney•Pixar Monsters, Inc. in an engaging and interactive attraction being created by the Disney Imagineers. The Laugh Floor Comedy Club features one-eyed hero Mike Wazowski, who has opened a comedy club to collect laughs that will generate electricity for the monster world of Monstropolis. As Monster-of-Ceremonies, Mike recruits two comedian wanna-bes whose slapstick humor delights and engages audiences. The fun reigns at a 400-seat theater in Tomorrowland®. 

 

 

 

 

 

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Disney Theme Parks            
There are plenty of choices, especially this year at Walt Disney World® Resort.  There are spectacular parades, new attractions, and special fun throughout Disney.  

Disney's Hollywood  Studios is your gateway to the Disney excitement.  From the 120-foot-tall Sorcerer Mickey hat to the delightful Disney Stars and Motor Cars Parade, this is the center of all festivities.  You'll journey through "Walt Disney:  One Man's Dream," with audio clips by Walt himself.  Plus, try out the "hotseat" at the new Who Wants To Be A Millionaire -- Play It! attraction.  Youngsters will love the new Playhouse Disney-Live on Stage!  show.  To top is off, your old pal Mickey foils a 50-foot fire-breathing dragon in Fantasmic!  Some of the brand new attractions including Toy Story Mania and Block Party Bash Parade.  Both are "must see" attractions at Disney's Hollywood Studios.

 

Magic Kingdom® Park brings Disney fantasies and characters to life.  Walt's worlds of fantasy become realities with giant snow globes in the Dream Come True Parade and high in the skies aboard The Magic Carpets of Aladdin.  You'll also bounce though "The Many Adventures of Winnie the Pooh," save the galaxy on Buzz Lightyear's Space Ranger Spin, and enjoy over 40 classic attractions and shows based on timeless Disney tales and adventures.

 

Epcot® is Disney's discovery Theme Park, featuring exciting attractions, spectacular performances, and international flair.  Travel around the world and into tomorrow, as you push a high-speed vehicle to its limits on Test Track; stroll the road to tomorrow at Innoventions; and gasp at the lasers and fireworks of IllumiNations:  Reflections of Earth.

 

Disney's Animal Kingdom® Theme Park is a thrilling place where you share the stories of the world's most amazing creatures.  Walt Disney's love of animals is showcased in Disney's newest Theme Park with Mickey's Jammin' Jungle Parade, the largest Disney character parade ever.  Also new are the TriceraTop Spin and Primeval Whirl® and Expedition Everest.  Plus, you'll blast through meteroric mayhem on DINOSAUR, white-water raft down Kali River Rapids, sing along with the "Festival of the Lion King", and Finding Nemo - The Musical, and much more.

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Disney Dining Plans & Restaurants
You have lots of great restaurants to enjoy during your Disney World vacation from full-service to counter-service restaurants.  There is a wide variety of Disney character dining, dinner shows, and award-winning cuisine for every family.  Most full-service restaurants request that you call in advance for "Advanced Dining Reservations" which entitles you to be seated at the next available table for your party.  You can make an Advanced Dining Reservations by calling 407-WDW-DINE or emailing your Disney Specialist.  As a free service, our Disney Specialists will help with suggestions and even book all of your restaurant reservations for your Disney World vacation. 

Disney Dining Plans

Most guests that book a Disney World Package add the Dining Plans.  The Dining Plans are a great value, saving guests 30% off meals at Disney World.  If you are on one of the Disney Dining Plans, you can click on the links below to access the brochures for your Dining Plan.  These are the same brochures that you will receive when you check into your Disney Resort.  These brochures list all of the restaurants and features of the Dining Plans, perfect to help plan your vacation

Basic Dining Plan

Deluxe Dining Plan

Disney World Restaurants

Disney Character Dining is every childhood fantasy come true.  Beloved Disney favorites come right to your table for your memorable moments of fun and laughter.  Priority Seating is necessary, but you may begin making arrangements 180 days in advance by calling 407-WDW-DINE or your Disney Specialist can also help you with your reservations.

Disney Dinner Shows are an exciting evening activity.  Disney has the Hoop-Dee-Doo Musical Revue and Spirit of Aloha Dinner Show.  The Hoop-Dee-Doo Musical Revue is at Disney's Fort Wilderness Resort & Campground and is a hilarious hoedown-style comedy and all you can eat country dinner.  There is limited availability at three nightly seatings:  5 PM, 7:15 PM, and 9:30 PM.  The Spirit of Aloha is located at Disney's Polynesian Resort and is an evening of authentic hula and fire dances of the South Seas with a delectable luau feast.  There are limited availability at two nightly seatings:  5:15 PM and 8 PM.  Call 407-WDW-DINE to make reservations for the Dinner Shows or your Disney Specialist can also help you with your reservations.  Disney requires payment in full at the time of booking your reservation.  If you are on the Disney Dining Plan, the dinner shows require (2) sit down meals on your Dining Plan.  Disney will require a credit card guarantee to confirm your reservation.

Disney World Restaurants - The following is a list of selected Disney World full-service dining locations, offering award-winning dining in relaxed surroundings.  These are the most popular Disney sit-down restaurants at the Disney Theme Parks.  Advanced Dining Reservations can be arranged by calling 407-WDW-DINE or contacting your Disney Specialist.  

Legend for Disney Dining Pricing

$ - $14 and under per person

$$ - $15-$25 per person

$$$ - $26-$75 per person

$$$$ - $76 and up per person

 

Disney's Animal Kingdom® Theme Park

  • Rainforest Cafe is a Wild Place to Shop and Eat with American foods  $$

Disney's Hollywood Studios

  • 50's Prime Time Cafe is a fun restaurant with mom's home cooking in TV sitcom kitchen with popular 50's television shows playing in the background  $$

  • Mama Melrose's Ristorante Italiano offer innovative Italian food with California influence $$                                                                         

  • The Hollywood Brown Derby offers excellent food and makes you feel like a star in this authentic replica of the famed eatery  $$                   

  • Sci-Fi Dine-In Theater is a fun lunch in a vintage 50's convertible while your watch campy sci-fi clips  $$

Epcot®

  • Biergarten is located in Germany offers fun, food, and entertainment in German banquet-style seating  $$                                                                        

  • Bistro de Paris is located in France offers gourmet French cuisine served in an elegant atmosphere  $$$                                                                                     

  • Chefs de France Restaurant is located in France has famous chefs preparing traditional French cuisine in an elegant atmosphere  $$$                                            

  • Coral Reef Restaurant is located in The Living Seas has fine, fresh seafood served "under the sea"...The Living Seas, that is!  $$$                                                           

  • Le Cellier Steakhouse is located in Canada is a family steakhouse in a warm rustic setting  $$                                                                         

  • Tutto Italia is located in Italy has a magnificent decor, famous cuisine, and strolling musicians for dinner  $$$                                                                              

  • Nine Dragons Restaurant is located in China offers gourmet Chinese dished contrasting the simple with the ornate  $$                                                 

  • Restaurant Akershus is located in Norway has unlimited hot and cold buffet in a medieval castle setting  $$                                                                      

  • Restaurant Marrakesh is located in Morocco and has popular dishes in a palatial setting fit for a Sultan; plus belly dancing  $$                                                  

  • Rose & Crown Pub and Dining Room is located in England is an authentic British pub with savory cuisine and vivacious entertainment  $$                                    

  • San Angel Inn is located in Mexico and has marvelous meals in a magical twilight "riverside" atmosphere  $$                                                       

  • Teppan Edo is located in Japan and has a chef that will create a masterpiece for you and other Guests at the table grill  $$

Magic Kingdom® Park

  • Cinderella's Royal Table is storybook dining inside Cinderella's Castle  $$                                                                                        

  • Liberty Tree Tavern features American style food in an authentic colonial family inn where every day is 4th of July  $$                             

  • The Plaza Restaurant features an airy turn-of-the-century art nouveau family bistro  $                                                                                  

  • Tony's Town Square Restaurant is inspired by Disney's Lady and the Tramp with pizza and pasta dishes $$      

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Downtown Disney® area and Disney's BoardWalk Entertainment District
The Downtown Disney® area brings you the greatest names in shopping, dining, and entertainment, day and night.  You can shop for anything from music, videos, and handcrafted items.  You can dine at some of the world's most famous themed restaurants including:  Rainforest Cafe, House of Blues, Portobello Yacht Club, McDonald's, Planet Hollywood, Fulton's Crab House, Bongos Cuban Cafe, Wolfgang Puck Cafe, and Ghirardelli Soda Fountain and Chocolate Shop.  Downtown Disney offers entertainment like DisneyQuest® Indoor Interactive Theme Park with five floors of interactive family fun and La Nouba by Cirque du Soleil®.  

*Downtown Disney Pleasure Island is closing forever on September 27

Disney's Boardwalk entertainment district is delightful shopping, dining, and fabulous fun for all, along a shimmering waterfront.  This bustling 1940's themed waterfront brings to life all the timeless fun of the shore with shopping, dining, and entertainment.  Savor dishes from Spoodles or Flying Fish Cafe.  You can sample specialty beers at Big River Grill Brewing Works, sing along at the Jellyrolls Dueling Pianos, or get set to experience the ultimate sports environment at the original ESPN Club.

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Child Care Programs
During the day, there is a wide range of activities for kids.  The KinderCare is a unique learning while playing developmental program and it is available for children 1-12.  Lunch and two snacks included.  To make reservations call 407-827-5437.  You can also take advantage of In Room Child Care with a private service by KinderCare Learning Centers.  

During the night, kids have their own "clubs" so the grownups can go out and play:

Mouseketeer Club is located at Disney's Grand Floridian Resort & Spa and offers supervised activities for potty-trained children ages 4-12.  Meals are included.  $11 per hour per child.  

Cub's Den is located at Disney's Wilderness Lodge and offers video games and Disney movies for children ages 4-12 from 5 PM-midnight.  Dinner is included for $11 per hour per child.

The Never Land Club offers supervised activities themed to Peter Pan including a buffet dinner at Disney's Polynesian Resort.  The cost is $11 per hour per child ages 4-12. 

Sandcastle Club at the Disney's Beach Club includes dinner, games, movies, videos, computers, and pastimes until midnight.  Cost is $11 per child per hour.

Simba's Cubhouse at the Disney's Animal Kingdom Lodge offers games, videos, arts and crafts for potty-trained children for $11 per hour per child and includes dinner.

The Children Activity Centers are $11 per hour per child and reservations must be made at least 24 hours in advance.  You can call 407-939-3463 or your Disney Specialist can also assist you with your reservations.

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Where to Play and Relax at Disney 
Besides the Theme Parks, experience tour-caliber golf, putter around on Disney's miniature golf, serve up some tennis, put the pedal to the medal at Richard Petty Driving Experience, work out at a Disney health club, or pamper yourself at Disney's full-service spa.  

You can enjoy five 18-hole, par-72 golf courses and one 9-hole walking course.  Disney World Resort guests receive complimentary "private" transportation.  Titleist Clubs and FootJoy Shoe rental available.  For a tee time, call 407-WDW-GOLF.

Disney's Winter Summerland Miniature Golf course offers a "chilly snow" fun course and a "fun in the surf" skill course.  Disney's Fantasia Gardens Miniature Golf course features two coursed based on the Disney film:  Fantasia Gardens.  Call 407-560-8760 for Disney's Fantasia Gardens or 407-560-3000 for Disney's Winter Summerland.

Enjoy tennis at ten hard courts and ten clay courts that are lit for night play.  They even have racquets for rental.  For court times call 407-WDW-PLAY.

Richard Petty Driving Experience fires up a 358-cubic inch NASCAR Winston Cup stock car and drive or ride shotgun around the Disney World Speedway.  For reservations or information call 800-BE-PETTY.

Work out at a Disney health club at Disney's Grand Floridian Resort, Disney's Old Key West Resort, Disney's Contemporary Resort, Disney's BoardWalk Inn Resort, Disney's Coronado Springs Resort, The Villas at Wilderness Lodge, Disney's Animal Kingdom Lodge, or Disney's Saratoga Springs Resort.  Fees vary depending on facilities and services.

Pamper yourself at Disney's full-service spas at Disney's Grand Floridian Resort & Spa or Disney's Saratoga Springs Resort.  They offer a wide array of luxurious, relaxing therapies including facials, massages, body wraps, hand and foot treatments.  Reserve individual treatments or half or full day programs.  Call for reservations at 407-824-2332.

Disney also offers fun activities like water mouse boat rentals, waterski, wakeboard, or tubing on the lakes, parasailing, fishing excursions, trail rides, hayrides, scenic bike rides, swimming pools, and fitness trails throughout Disney.  Click here for a list of all recreation activities at Disney World.  Call 407-WDW-PLAY for more information.

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Inside Look At Disney
Customize your Theme Park fun with knowledgeable Disney guides who can arrange special parade and selective stage show seating, as well as set up unique dining experiences for you.  For information call 407-WDW-TOUR.  Here's some exciting behind-the-scenes tours for your vacation:

Magic Kingdom Tours

Disney's Family Magic Tour - is an in-depth Walt Disney World journey at Magic Kingdom.  At the end of the scavenger hunt tour you get a surprise.  Kids must be at least 3 years old.  This tour is 2 1/2 hours everyday at 10 AM.

Disney's Keys to the Kingdom - a four to five hour guided tour of the Magic Kingdom® Park featuring history, trivia, and visits to backstage areas including the famous Utilidor tunnel system under the Park.  This tour is only for guests ages 16 and older.  This tour runs at 8:30, 9, and 9:30 AM everyday. 

Disney's The Magic Behind Our Steam Trains - A celebration of Walt Disney's love of trains that includes joining the Magic Kingdom Railroad opening crew and visiting the backstage "roundhouse".  Kids must be at least 10 years old.  The tours run 3 hours on Monday, Tuesdays, Thursdays and Saturday at 7:30 am - Mondays, Tuesdays, Thursdays & Saturdays.

Mickey's Magical Milestones - Travel throughout the Magic Kingdom® Park as you weave your way through an enchanting timeline that chronicles the fascinating history of the world's most famous cartoon mouse. From a doodle on Walt Disney's notepad to the classic Steamboat Willie cartoon through the magical CGI experience of Mickey's PhilharMagic, this tour traces the creation and career of Mickey Mouse.  Kids must be at least 10 years old.  This 2 hour tour runs at 9:00 AM on Mondays, Wednesdays and Fridays

Epcot Tours

The UnDISCOVERED Future World - The "The UnDISCOVERed Future World" tour takes you back to the creation of Epcot® and discusses the legacy of Walt Disney and his plans for a better world. This walking tour covers all of the Future World pavilions and gives Guests a glance at how each area celebrates man's accomplishments and challenges. You will discover the vision behind this most unique Disney Theme Park.  Kids must be at least 16 years old.  This 4-4 1/2 hour tour is at 9:00 AM on Mondays, Tuesdays, Fridays, & Saturdays.

Hidden Treasures of World Showcase - Epcot® is home to a family of nations standing side by side along the shores of World Showcase Lagoon. This showcase of nations features an extraordinary collection of art, architecture, and costumes. “Hidden Treasures of World Showcase” is an in-depth study of the cultures of our international community and the Disney magic that brings it to life.  This 3 hour tour is 9 AM-12 PM on Tuesday and Thursday.

Gardens of the World - Everywhere at the Walt Disney World® Resort, the trees, shrubs and flowers play a vital role in setting the stage for recreation, entertainment and beauty. Disney landscaping has become a recognized show in itself, providing color and enjoyment throughout the year. This fascinating 3-hour program gives you the chance to study the various gardens of Epcot® World Showcase with one of the experts responsible for helping maintain the horticultural “show”.  This tour is 9 AM-12 PM daily.  This tour is for kids ages 16 and up.

Dolphins in Depth - A behind-the-scenes experience if you are interested in learning more about the dolphins and research at The Seas, as well as those wanting to increase their awareness and appreciation for dolphin counterparts in the wild. Most importantly, you will meet them up close and personal, in the water.  You are guaranteed to get wet and most likely splashed by our resident dolphins.  Kids must be at least 13 years old.  This tour is Monday-Friday at 9:45 AM.

Epcot DiveQuest - DiveQuest will allow certified scuba divers to live the ultimate diving dream. Imagine a salt-water dive with 203 feet of visibility and over 4000 animals native to the Caribbean swimming with you in every direction. Tropical fish, sharks, stingrays, giant sea turtles, and plenty of coral for you to enjoy is just part of the fun. The other part, is you become part of the show! Your family members and friends can view your dive through any of the 56 giant acrylic windows at The Seas.  Kids must be at least 10 years old.  This tour runs daily at 4:30 and 5:30 PM.

Behind the Seeds, A Guided Greenhouse Tour - You can go behind the scenes at The Land at Epcot® to explore the wonders of growing food plants with the Disney touch! Tour greenhouses to discover over 60 crops from around the world, and see some of the latest techniques used to grow and improve plants. You can take home environmentally-friendly ideas for growing their own gardens, then venture through the fish farm to see thousands of fish and alligators, too.  This tour runs from 10:30 AM-4 PM.  Kids must be at least 10 years old.

Around the World at Epcot (Segway Tour) - Be a part of the personal transportation revolution when you go for a spin on the Segway™ Human Transporter. Kids must be at least 16 years old.  The tours are at 8:30 and 9:30 AM.  This unique experience includes riding lessons and an outdoor adventure around the World Showcase. 

Simply Segway at Epcot - Experience first hand a Segway Human Transporter. You will be equipped with helmets and have a product overview during this one-hour classroom experience. This is a beginners Segway class and includes some training and indoor riding time. (There will not be any outdoor riding time.)  This tour is 12:30 PM daily except for Tuesday.

Seas Aqua Tour - Grab your swimsuit and prepare to get wet. Immerse yourself in an awesome "behind-the-seas" adventure exploring The Living Seas aquarium. Then plunge into the water for a close-up look at the amazing abundance and diversity of the more than 65 species of marine life in this unique coral reef environment.  Kids must be at least 8 years old.  The dive is 30 minutes during this 2 1/2 hour tour.

Disney's Animal Kingdom Theme Park

Backstage Safari - Guests are invited to find out what happens behind-the-scenes at Disney’s Animal Kingdom® Theme Park. During this in-depth 3 hour program they’ll get an insider's look at the innovative ways that Disney Cast Members are meeting challenges in areas such as conservation, animal nutrition and medicine, animal care and behavioral studies. This program takes place entirely behind the scenes and includes visits to backstage animal housing areas. Animal viewing is extremely limited. No photography is allowed backstage.  The tour is Monday, Wednesday, Thursday and Friday at 8:30 AM.

Wild by Design - Wild by Design presents you with an opportunity to learn some of the stories behind the making of Disney’s Animal Kingdom®. Guests learn how art, architecture, historical artifacts and storytelling are combined to transport them to exotic lands filled with wild animals. This 3 hour on-stage, walking tour will provide insights into the design and building of this new species of theme park as well as a glimpse into the complexities of caring for animals and habitats. A light continental breakfast will be served midway through the program.  This 3 hour tour is at 8:30 AM on Tuesday, Thursday and Friday.  Kids must be at least 14 years old. 

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Where Can We Shop?
Shopping at the Walt Disney World® Resort is a way to take the magic home with you.  Each Park has its own delightful variety, from enchanting Disney collectibles themed to each land at the Magic Kingdom® Park and gifts from around the world at Epcot® to entertainment memorabilia at the Disney's Hollywood Studios and handcrafted artifacts at Disney's Animal Kingdom® Theme Park.

Every Disney Resort has its own shopping magic, too.  Imagine over 15 different kinds of shopping!  Each gift item in every Disney Resort matches the theming:  South Seas wonders, modern marvels, elegant fashion, downhome crafts, sophisticated creations, you name it!

The Downtown Disney® area features some of the greatest shops ever.  From the Downtown Disney® West Side to the Marketplace, some of the greatest names in shopping have everything you could wish for.  Music, videos, books, rare musical instruments, homemade candies, sports items, handcrafted crystal, as well as the biggest Disney shop on Earth - World of Disney.  Shop from 9:30 AM - 11 PM with free parking and admission.  Click here for all of the shopping at the Walt Disney World Resort.

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Assistance for Guests With Disabilities
Disney provides special resort rooms that are accessible to Guests with disabilities.  For assistance and information specific to individual Resorts, please call 407-939-7807 or 407-939-7670 (TTY).

The Disney Theme Parks provide a variety of services for Guests with disabilities.  These services include:

  • Disney's Guidebook for Guests with Disabilities

  • Braille Guidebooks

  • Assistive Listening Systems

  • Audio-taped tours

  • Attraction written aids

  • Captioning systems

  • Sign language interpretation for Theme Park live shows (one week notice required)

All of our buses, ferryboats, and monorails are accessible to Guests using wheelchairs .  Many of our attractions are designed so Guests can ride without leaving their wheelchairs.  Detailed information about access is provided in the Guidebook for Guests with Disabilities available at Guest Relations locations.  Wheelchair rentals are available in limited quantities at the Park entrances.  Electric convenience vehicles are available in limited numbers at our Theme Parks.  A refundable deposit is required for all rentals. 

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Important Phone Numbers

Central Lost & Found.....................................407-824-4245

Emergency......................................................911

Golf Tee Times...............................................407-WDW-GOLF

Guided Tour Information................................407-WDW-TOUR

Mail Order/Merchandise................................407-363-6200

Advanced Dining Reservations....................407-WDW-DINE

Recreation......................................................407-WDW-PLAY

 

 

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